Just sign up, get the chat code and paste it onto your web pages, you can provide live support to your website visitors. Easy to use even for non-tech users.

Shopping Cart live chat software not only offers web & desktop clients, but also works on various mobile platforms, including iPhone, BlackBerry, Window Mobile, Symbain & other Java-based platforms.

Your website visitors can get live help from you simply by clicking on the live support button on your web page. Imagine the big smile on their faces! Both text chat and voice chat are supported.

See who are on your website, where they come from, what they are viewing, how many times they have come, if they have chatted before, what they have said, etc. Identify those with purchasing potential.

Feel frustrated when you see visitors come and go and just can do nothing? Not anymore! With Shopping Cart live chat software, you can proactively invite your visitors to a chat and make them your customers.

You can personalize the live help button, chat window, pre-chat window and offline message window with your own branding. A series of professionally designed built-in templates are also provided.

Chat transcripts & offline messages can be automatically or manually attached to a ticket, so that you can easily follow up on your customer queries until they are solved. Smart Auto-Follow-up is supported.

You can translate the visitor interface into any language you want. Several built-in language packs are provided for quick use, including English, Spanish, German, Japanese and Chinese.

We employ industry-leading technology and infrastructure to deliver maximum security, redundancy and performance capability. As a licensee of TRUSTe, we are committed to protecting your information privacy.